Ukraine Emergency

Toll-free number   800 93 88 73

Every day from 8am to 8pm

Other needs

To have basic necessities if they are not provided by the accommodation facilities, or to access reception and inclusion services such as legal and scholastic guidance, protection of minors, insertion in immigration centers, you can contact the free number 800 93 88 73 , active every day from h. 8,00 to h.20,00 or write to [email protected] .


The toll-free number is also available to provide information on offers and donations to be given to the Ukrainian Community, and to report any reception availability.


For calls from foreign numbers, or after the times indicated, you can contact the Operation Room of the Civil Protection of Roma Capitale, always operative at the numbers 800 854 854 or +39 06 6710 9200 and you can also write to [email protected].


To use all means of public transport free of charge, it will be enough to show the STP code /ENI regional card or other travel documents issued by the operators.


If you perceive yourself to be in an emergency or imminent danger, please do not to hesitate to request the intervention of the Police using the Single Emergency Number 112. Please avoid relying on unrecognized persons or entities, that are not part of the public reception system or social voluntary service.

Ukrainian school and Italian courses for Ukrainian refugees at the Parish of Santa Maria delle Grazie in Rome (near Metro Cipro).
Every Monday, Thursday and Friday from 15.00 to 18.00 and Saturday from 9.00 to 13.00.
Registration via What’sApp: 3397584432

Croce Rossa di Roma
has opened an Italian course dedicated to Ukrainian adults and children at the headquarters in Via Bernardino Ramazzini 31 every Saturday and Sunday from 10 to 12 (the week before Easter will be Thursday)
Pre-registration is not necessary
For information write to [email protected]

Rome – Municipio V
Free Italian language classes Basic level

Civico Zero

Day center for children and teenagers where to spend the afternoons with other kids with intercultural mediators, psychologists and educators.
Via dei Bruzi 14 (S. Lorenzo) Tel 3472434799
[email protected]

Matemù – Cies

Spaces for playing, studying or spending time together with educators. It is possible to play music, to sing, also rap, to play theater, to attend Italian school (courses for 16/26 years and for 11/16 years)
Open: from 14,00 to 19,00 – Via Vittorio Amedeo II n. 14 (Esquilino metro Manzoni)
Ph. 0677070411 – [email protected]


In the current emergency situation, Arciragazzi Committee of Rome is available to welcome Ukrainian children, girls and boys arriving in Rome in these days, in the game rooms and community centers, listed below, that the association currently manages, for recreational, educational and cultural activities:

  • Game room “Ludomagicabù” (Rome Municipality VIII) — Address: via dei Lincei, 93 Roma (age: 5-11 years) 
  • Playground “Ludomagicadue” (Rome Municipality VIII) — Address: Via Pellegrino Matteucci s.n.c. Roma (age: 5-11 years) 
  • Intercultural center “Amistad” (Rome Municipality I – Historic center) —Address: Lungotevere Raffaello Sanzio, 11 Roma (age: 8-14 years) 
  • Educational youth center “Spazio Giovani” (Municipio Roma IV) – Via Giovanni Michelotti, 33 Roma (age 8-14 years). 

They will be able to share games, workshops and other moments of socialization with their peers.

For information and requests you can contact Arciragazzi – Committee of Rome ODV phone: 06.41733356 mobile. 375.5552205 e-mail: [email protected]

Association “Società di San Vincenzo De Paoli Central Council Of Rome – ONLUS”

  • repetitions of all school subjects
  • Italian and English language for
  • foreigners
  • afterschool

These services must be booked at the San Basilio Listening Center (San Vincenzo) from Monday to Friday (9-13) 0688798263